Guidance on Canceling Match Subscription & Getting a Refund

Posted By Admin | 3 December 2021

How Do I Cancel My Match Subscription and Get a Refund?

Match is an online dating site based out in Dallas, Texas. It provides a feature to find out the best match for the singles. Match has managed to gain an enormous user base around the globe in significantly less time. If you are no longer satisfied with match's services or have found your partner and now want to cancel match subscription, keep reading this article to find out how. The process of terminating your match subscription is very quick and straightforward. Before moving forward with the refund process, let's look at the match's cancellation process first.

Process to Cancel Match Subscription

There could be various reasons; one would want to cancel their subscription, such as budgeting issues while handling your subscription, no longer looking for a match, etc. the below process will help you out to cancel the subscription:

  1. Through your preferred web engine, go to the official website of match.com by your phone or PC.
  2. Go to your account and select settings.
  3. Click on manage/ cancel subscription from the top right corner of the screen.
  4. Enter your username and password (if asked).
  5. Next, you need to confirm your selection and proceed with the cancellation process.
  6. You will receive an email on your registered mail id that you have successfully withdrawn from Match.

Make sure to check the cancellation message has been received, as you can get automatically charged by the company if the process is not done properly. You can also contact the customer service team of Match to request them for the cancellation of your subscription. You need to enter the personal details and payment details, so keep them handy. 

Match Refund Policy

Once you are done canceling your match account subscription successfully and want to get a refund from match for the same. Please follow the steps mentioned down below. Before proceeding with the refund process, first, let's have a look at the refund policy of Match

  • Ensure that you haven't violated any terms and conditions of Match.
  • Make sure you have successfully canceled your subscription from the match.
  • Check for the confirmation mail stating that you have successfully canceled your subscription from the match.
  • You must cancel the subscription at least 48 hours/3 days before to get away from being automatically charged for upcoming months.
  • You can request a refund from Match via calling the support team, manually doing it by yourself through the website, or mailing match with all the required details to get a refund. 
  • Match clearly tells the user that all the purchases are non-refundable.

Process to Get a Refund from Match

  1. First of all, go to the official website of match.com.
  2. Find the contact options mentioned on the website.
  3. You can choose whatever mode of communication you prefer.
  4. Please choose one of them to get in touch with the customer representative.
  5. Explain your reason for cancellation and request a refund for the same.
  6. Suppose you have chosen the email option to get a refund.
  7. Then compose a mail explaining your reason for cancellation and attach the cancellation confirmation mail along.
  8. You will get a reply from the chat support team of the match.

Make sure to do this process after you have successfully withdrawn your account subscription from the match. Other than this, you can also talk to a live person on match via call, chat, etc., to get further assistance. You can also delete your account by reaching out to a customer executive via call. Match has removed the option of deleting your account permanently by yourself, so you have to reach out to a live person to get this done. 

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